Kim founded 13 FACTORS for Business Growth as a mission-based company focused on inspiring and supporting increased organizational focus and action integrating a psychological health and safety management approach into organizational health and safety systems, leader development and culture. Psychological Health & Safety is an evidence-based, systems-level method of improving employee mental health, safety and wellbeing by focusing on psychosocial risk and hazard.
Kim is an organizational change facilitator, consultant and international speaker and trainer in this specialized field of workplace psychological health and safety program integration. With a background in applied behavioural science that began in the early 2000s in marketing, team culture and communications, Kim has led strengths-based change in 17 industry sectors, including construction, manufacturing, utilities, early-stage tech companies, bioscience, tourism, professional services and social enterprises.
Kim’s experience in mental health education and burnout, including her own lived experience, led her to deepen her work focus, research and study on the influences, root causes and opportunities for change, including systems and structures and human and organizational factors and how each contributes, combines and interacts with varied health and safety, engagement and behavioural impacts.
Kim has an undergraduate degree in communications and public relations, an MBA, plus certificates and certifications from varied institutions including workplace investigation training, workplace assessments, stress management, emotional intelligence coaching and trauma-informed leadership. Kim is a Certified Psychological Health & Safety Advisor through the Canadian Mental Health Association, certified in Mental Health First Aid and Applied Suicide Intervention Training. Kim's background also includes training as a Mental Health Peer Supporter, the Mental Health Commission of Canada's The Working Mind Manager program, Workplace Mental Health Crisis Response, and Psychological Health & Safety Champion Advisor.
Kim's trauma-informed and human-first principle not only guides her professional work, but also guides her volunteer work. Her own mission is to #changethewaypeoplethink about #mentalhealth, #mentalillness, #wellbeing, #neurodiversity, #ADHD, #addiction and #trauma in order to eradicate the harms created by stigma, sterotypes and misunderstandings. She serves on the Board of Trustees of the Mental Health Foundation of Nova Scotia. She is also a member of the Association of Workplace Investigators.
Krista, founder of Root & Branch, is 13 FACTORS strategic partner and subject matter expert in workplace conflict investigation, evidence and root cause analysis. Some might call her a reformed lawyer. We call her your ally in organizational people-centred, holistic and healthy workplace change. She believes not in serendipity but that 'chance favours the prepared mind". She believes organizations can best introduce positive change when presented with solid information gathered through a valid and reliable process, executed with empathy.
Kim and Krista met early on in their company launches and began working together because of their shared desire to offer services that were people-centred and trauma-informed.
Krista provides advice to organizational leaders on preventing, navigating and recovering from workplace challenges and crisis. Her work as a conflict mediator and advisor focuses on early interventions to reduce the harm and cost of internal conflicts. Krista, with Kim, also leads our workplace conflict prevention workshops.
Krista's approach acknowledges individual lived experience in the workplace and the restoration of a future-focused relationship. She works on practical empowerment of each individual to meet their needs in the workplace relationship and encouragement of all participants to share responsibility for creating a workplace environment that allows everyone to flourish and experience inclusion and belonging.
Krista is a certified workplace investigator. She practiced corporate labour and employment law for ten years before moving into transformative mediation and restorative justice.
Krista is a practicing lawyer with a specific focus on bullying, harassment and discrimination. She has served as a senior lawyer in the Policy and Research arm supporting the Nova Scotia Mass Casualty Commission and Inquiry into the tragic deaths in April 2020 and is currently completing her Master of Laws at Dalhousie University.
13 FACTORS is excited to have her as a partner!
Emma is a legal and organizational science researcher for 13 FACTORS. She helps our team deepen and connect recent developments in research to your efforts in psychological health and safety integration.
Emma is a Mount Saint Vincent University graduate with a bachelor of arts in history focusing on women's political participation, inclusion and diversity. Emma has worked in a variety of industries as a precarious worker and brings that experience to her understanding and interest in equity and social justice within workplaces. In university, Emma worked on a variety of initiatives to bring equitable services to students. She was a founding organizer of the 'dissolve msvusu' campaign which sought to reset a negative group culture and build a new union from scratch. From these experiences she has frontline knowledge of how harmful behaviour can grow within good organizations, diminish psychological safety and discourage speaking out. Emma is currently completing her Master in Information (MI) at Dalhousie University, a program formerly known as the Master in Library & Information Sciences (MLIS) program.
Emma brings her skills in research methods, policy development and analysis from an anti-oppression lens. Her combined experiences provide a fresh look at the positive changes you want to make to a psychologically healthy workplace culture.
Our team members and trusted partners provide a rich and deep perspective to your workplace challenge and the opportunity for growth, innovation or change:
13 FACTORS works in partnership with specialists who are on a similar mission as we are - to change workplaces for good.
We are always looking for entrepreneurial-minded people who want to bring their talents to workplace change and help clients create exceptional workplaces built on a foundation of psychological health and safety. If you are interested, we would love to talk to you!
Specialties we are always looking for include decolonization and antiracism experience, anthropology, behavioural, industrial, social and occupational psychology, cognitive science, workplace mental health, stress and emotional science, policy and process improvement, occupational health and safety, adult education, EDI, restorative justice, trauma-informed mediation. Are any of these areas your specialties? We would love to meet you.